When it comes to health insurance in India, the role of Third-Party Administrators (TPAs) is important but not very well known. Essentially, TPAs are the bridge between health insurance companies, policyholders, and healthcare providers.
Over the years, claim approvals and fund disbursals have become speedier. TPAs have a big role to play in making this happen.
This article explains what TPAs are: their role, benefits, and the positive impact they have on the insurance sector in general and you, the policyholder, in particular.
A TPA, or a Third-Party Administrator, is an organization that manages and administers health insurance policies on behalf of an insurance company.
Basically, TPAs handle the nitty-gritties of health insurance – from processing claims to coordinating with hospitals. They play a crucial role in managing the operational aspects of health insurance policies, ensuring a smoother, more efficient claim process for policyholders.
The IRDA website lists 20 licensed TPAs (as of September 20, 2023).
The importance of TPAs can be understood from the fact that they work at the backend to get a lot of tasks done, from claim processing and settlement to customer support and network hospital coordination.
By doing this, they make sure policyholders receive the medical attention they need without getting bogged down in documentation. By managing these administrative tasks, TPAs also allow insurance companies to focus on their core job – underwriting and risk management.
TPAs wear many hats in the health insurance industry. Their key responsibilities include issuance of enrollment cards, processing and settling insurance claims, maintaining a network of hospitals, providing cashless hospitalization services, and offering customer support.
TPAs also play a vital role in fraud detection and claim verification, ensuring that the claim process is as transparent and efficient as possible. They are responsible for maintaining detailed records of policyholders and their claims. This is vital for the smooth functioning of the health insurance system.
TPAs may also offer value-added services in the form of ambulance arrangement or health programs.
A large TPA may have as many as 5,000 to 12,000 hospitals on its network. They also tie up with tens of insurance companies.
The benefits of having TPAs in the health insurance ecosystem are numerous. For policyholders, TPAs simplify the claims process, making it more user-friendly and less time-consuming. They offer the convenience of cashless hospitalization. This means policyholders don't have to worry about upfront payments during medical emergencies.
For insurance companies, TPAs bring expertise in handling claims, which reduces the incidence of fraudulent claims and helps in cost containment. Overall, TPAs contribute to a more efficient, reliable, and transparent health insurance system.
In summary, TPAs are an indispensable part of the health insurance plans in India health insurance plans in India, offering expertise and efficiency in managing health insurance claims and related services. Their role as a link between insurance companies, policyholders, and healthcare providers ensures a seamless experience for all parties involved.
The role of TPAs is not just about processing claims. It's about making health insurance more accessible and user-friendly for millions of Indians. You can easily access get a much-needed health insurance policy online and check your premiums with a Mediclaim calculator.
What exactly does a TPA do in health insurance?
A TPA, or Third-Party Administrator, manages and administers health insurance policies on behalf of insurance companies. This includes processing claims, coordinating with network hospitals, and providing customer support.
How does a TPA differ from a health insurance company?
While a health insurance company designs and underwrites insurance policies, a TPA focuses on the administration of these policies, including claims processing and customer support.
Can policyholders choose their TPA?
Typically, the insurance company selects the TPA, and policyholders do not have a direct choice in selecting a TPA.
What is the role of TPA in cashless hospitalization?
TPAs coordinate with network hospitals to facilitate cashless hospitalization, where the hospital bills are directly settled by the insurance company through the TPA.
How do TPAs contribute to healthcare management services?
TPAs contribute to healthcare management by streamlining claim processes, managing provider networks, and offering medical cost containment strategies.
Disclaimer: The above information is indicative in nature. For more details on the risk factor, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale.
AYUSH Cover in Health Insurance – An Introductory Guide
Long before allopathic medicines and treatment became the norm, alternative medicine like Ayurveda and Homoeopathy dominated the Indian medicine industry. Health experts also believed that yoga could cure various types of physical ailments. So, in 2013, when the Insurance Regulatory Development Authority of India (IRDAI) instructed insurance companies to introduce AYUSH treatment insurance, insurance buyers wholeheartedly welcomed the change. This article explains AYUSH treatment cover in health insurance.
What is AYUSH Cover?An acronym for Ayurveda, Yoga & Naturopathy, Unani, Siddha and Homeopathy, AYUSH represents a health care system focused on alternative medicine or treatment. These alternative treatments are traditionally less expensive than allopathy and cause fewer side effects.
The Government of India introduced the AYUSH ministry to promote and develop traditional and alternative medicine. The government further mandated general and standalone health insurance companies to provide health insurance to people who prefer these conventional courses of treatment.
Individuals who opt for treatment through AYUSH medicine can undergo various kinds of drug therapies to treat illnesses using their AYUSH cover.
AYUSH Treatment Insurance – Inclusions and ExclusionsHealth insurance which covers AYUSH comes with its own list of inclusions and exclusions. They are as under:
The InclusionsYou can file a claim for the following expenses under the AYUSH treatment cover:
The insurance provider is not obligated to cover the expenses associated with the following under your AYUSH treatment insurance.
The following are the advantages of opting for a medical insurance policy with AYUSH cover:
Despite the IRDAI guidelines, only a few health insurance companies in India currently offer the AYUSH treatment cover. However, it helps to have both an AYUSH policy and a regular medical insurance plan. You must research and compare the coverage offered under both AYUSH and general health insurance policies before purchasing them.
Disclaimer: The above information is indicative in nature. For more details on the risk factor, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale.What Is a Cashless Hospitalization Facility in Health Insurance?
In times of medical emergencies, financial burdens are often the last thing anyone wants to face. This is where the cashless hospitalization facility in health insurance plays a vital role, offering individuals and families financial relief by enabling them to access hospital care without the immediate need for out-of-pocket payments. This article explains how cashless hospitalization works, its benefits, and how to select the best cashless health insurance policy.
Is Cataract Surgery Covered Under Health Insurance?
An Overview of Leprosy
Leprosy is one of the most ancient diseases. It is also called Hansen’s Disease, after the Norwegian physician Gerhard Henrik Armauer Hansen who discovered the bacteria that causes leprosy. In 2020, the World Health Organization noted 127558 new leprosy cases globally. As leprosy is a bacterial disease, it is known to affect the skin and lead to the appearance of external lesions and sores. Leprosy also affects the nerves and muscles. If left untreated, this disease can disfigure the patient.
Let’s take a closer look at what causes leprosy, examine the symptoms, and explore treatment options.
Leprosy is caused by the Mycobacterium Leprae Bacterium. As a disease, leprosy is not highly contagious. It only spreads through close contact with a patient who already has the condition. Studies show that Mycobacterium leprae bacteria can spread through sneeze or cough droplets from an infected patient to others.
There is a lot of stigma around leprosy. Patients are often shunned from society and forced to live in isolation. It is, therefore, important to note that leprosy does not spread if you sit next to an infected person in public transport or shake hands with them once. To actually spread the disease, there has to be close and repeated contact with a patient. Once a patient has begun treatment, they can no longer pass on the infection to others.
Expectant mothers cannot transmit leprosy to an unborn child.
Types of leprosy
Leprosy is broadly classified into two main types. These are lepromatous and tuberculoid. Tuberculoid is a milder form of the disease and relatively less contagious. Lepromatous is very contagious and affects the kidneys apart from causing major disfigurement and hair loss.
There is also a third type of leprosy which is called borderline. Borderline is a type in which the patient exhibits symptoms of both the lepromatous and tuberculoid forms.
Several years may pass before a patient exhibits noticeable signs of leprosy. In fact, some studies indicate that symptoms may even appear anywhere between 5 and 20 years after the initial infection.
Symptoms to note include light-coloured skin lesions, muscle weakness, lumps on the skin, dry skin, and a loss of sensation in the limbs.
Leprosy can also lead to nerve damage, blindness, kidney failure, hair loss, and loss of use of hands and feet. There is a common misconception that leprosy causes fingers to fall off. This is untrue. What really happens is that the bacterial infection leads to a loss of sensation in the affected areas. This loss of sensation means that burns, cuts, and other wounds go unnoticed until they eventually lead to infection that causes permanent damage.
If a skin sore is suspected to be a sign of a leprosy infection, the patient will be advised to undergo a biopsy. In a skin biopsy, a small sample of the affected area will be taken and sent for testing. The patient may also be advised to undergo a skin smear test or a lepromin test.
The diagnostic tests aim to identify the type of bacteria and type of leprosy. Upon proper identification of the type of leprosy, the course of treatment can be decided.
The good news is that leprosy can be cured. Treatment for leprosy involves multi-drug therapy which has been developed by the World Health Organization.
Patients need to take prescribed medication for an extended period of time that can range anywhere from a few months to a year. The medication is usually a combination of antibiotics for the bacteria and steroids for inflammation. Certain medicines used to treat leprosy might not be suitable for pregnant women as they may cause birth defects. If an expectant mother is undergoing treatment, her doctor may avoid prescribing certain medicines.
Living with leprosy
Patients living with leprosy are often isolated and excluded. This happens due to a lack of awareness among the masses on the exact nature of the disease. Once a patient has begun their course of multi-drug therapy, they can live normally with their family without worry of infecting them. They can attend office, shop for their necessities, and follow their normal routine. Proper education and awareness among the masses will help reduce the social ostracization faced by people living with leprosy.
These days, medical procedures can run into lakhs of rupees. And it is not wise to deplete one’s savings in paying for medical costs. A health insurance plan is the only way to afford the rising cost of healthcare. Health insurance covers hospitalisation expenses as well as charges incurred pre- and post-hospitalisation within limits specified by the insurer. It is much easier to pay a premium each year than pay an actual hospital bill each time you fall ill.
Does health insurance cover leprosy?
Insurers in the country are known to include coverage for leprosy under a critical illness cover. A critical illness cover is a rider that you can add to your health insurance plan for an extra premium. Most riders are affordably priced and so it does seem advisable to add as much coverage as you can to your base health insurance plan. This way, you can enjoy peace of mind with the knowledge that you are covered. Do bear in mind that health insurance policy inclusions can vary between insurance providers. You must read the fine print and ask your insurer what extent of coverage is offered before you buy insurance.
SBI General offers a range of medical insurance plans that are designed to offer holistic coverage when you fall ill. These plans include coverage for hospitalisation expenses (room rent, nursing costs, etc.), doctor’s fees, charges for anaesthesia and oxygen, procedural costs, and ambulance charges. Patients can also make a claim for day care procedures. SBI General offers its policyholders access to over 6000 cashless hospitals in India for cashless treatment. There is also a benefit of a free health check-up once in every four claim-free years.
Apply for health insurance today with SBI General to enjoy true peace of mind.
Disclaimer: The above information is indicative in nature. For more details on the risk factor, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale.