• Faq

  • Frequently Asked Questions

    Welcome to the FAQ page of SBI General Insurance, your go-to resource for quick answers to common questions about our insurance products and services. This section aims to clarify and simplify your insurance experience by addressing frequently asked queries regarding policy details, claim procedures, premium payments, and more. We aim to empower you with the information you need to make informed decisions about your insurance needs. If you cannot find the answer you're looking for here, our dedicated customer support team is available 24/7 to assist you further. You can reach us at our toll-free number: 1800 102 1111. At SBI General Insurance, we are committed to transparency and ensuring that your insurance journey is smooth and straightforward.

Popular Links
Company
Services
Help & Support

Vision

Our vision is to become the most trusted general insurer for a transforming India.

Mission

Our mission is to provide simple and innovative general insurance solutions, be responsive to our customers' needs and build a sustainable business for the future.

Download Our App

Popular Links

Company

Services

Help & Support

© 2024 SBI General Insurance Company Limited | All Rights Reserved.

SBI General Insurance Company Limited I Corporate & Registered Office: 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai - 400099 | For more details on risk factors, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale. 'For SBI General Insurance Company Limited IRDAI Reg. No. 144 dated 15/12/2009 | CIN: U66000MH2009PLC190546 | SBI Logo displayed belongs to State Bank of India and used by SBI General Insurance Co. Ltd. under license.

"SBI General Insurance and SBI are separate legal entities and SBI is working as Corporate Agent of the company for sourcing of insurance products."

SBI General Insurance does not accept cash towards payment of premium against your policy. You may pay the premium against your policy through other modes like NEFT/ Debit card/ Credit card or visit our nearest branch.

You are advised not to make any payment into personal bank account/UPI Id of any employee of SBI General Insurance. Please undertake all transactions (financial or otherwise) only through registered SBI general branches or registered Agents/POSP/Intermediaries of SBI General Insurance or through our website.

BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS / FRAUDULENT OFFERS. IRDAI or its officials do not engage in activities like selling insurance policies, announcing bonuses, or investing premiums. The public receiving such phone calls is requested to lodge a police complaint.

For any unclaimed amount held by the Company or to update the contact details, bank details and nominee details please write to us at customer.care@sbigeneral.in or call us on 1800 102 111.

To check the unclaimed policy details you can access the following link - https://www.sbigeneral.in/unclaimed-policy-details

Any Legal Interpretation will be communicated in English Language only.

www.sbigeneral.in | 1800 102 1111

Best viewed in IE 11 or Firefox 14+, Chrome 22+ at a screen resolution of 1366 x 900 or higher