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At SBI General Insurance, we prioritize the swift resolution of your inquiries and concerns. Our commitment lies in ensuring that every query you have is addressed promptly and every issue you encounter is resolved efficiently.

If you find yourself with any concern or complaint, we encourage you to take a moment to fill out the provided form. Your feedback is invaluable to us. Thank you for entrusting us with your insurance needs. We look forward to serving you with excellence.

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Whether this case is referred to customer.care@sbigeneral.in

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Note:- cases without previous service request number are not accepted as complaint. We request the customer to approach our customer service desk at “customer.care@sbigeneral.in”

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Our mission is to provide simple and innovative general insurance solutions, be responsive to our customers' needs and build a sustainable business for the future.

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© 2024 SBI General Insurance Company Limited | All Rights Reserved.

SBI General Insurance Company Limited I Corporate & Registered Office: 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai - 400099 | For more details on risk factors, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale. 'For SBI General Insurance Company Limited IRDAI Reg. No. 144 dated 15/12/2009 | CIN: U66000MH2009PLC190546 | SBI Logo displayed belongs to State Bank of India and used by SBI General Insurance Co. Ltd. under license.

"SBI General Insurance and SBI are separate legal entities and SBI is working as Corporate Agent of the company for sourcing of insurance products."

SBI General Insurance does not accept cash towards payment of premium against your policy. You may pay the premium against your policy through other modes like NEFT/ Debit card/ Credit card or visit our nearest branch.

You are advised not to make any payment into personal bank account/UPI Id of any employee of SBI General Insurance. Please undertake all transactions (financial or otherwise) only through registered SBI general branches or registered Agents/POSP/Intermediaries of SBI General Insurance or through our website.

BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS / FRAUDULENT OFFERS. IRDAI or its officials do not engage in activities like selling insurance policies, announcing bonuses, or investing premiums. The public receiving such phone calls is requested to lodge a police complaint.

Any Legal Interpretation will be communicated in English Language only.

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